Shipping policy
Sitara Hair & Cosmetics
Fast shipping from Belgium 🇧🇪
Shipping Locations
We currently ship to:
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Belgium
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Selected European Union countries
Processing Time
All orders are processed within 1–2 business days.
Orders are not processed or shipped on Sundays or public holidays.
Delivery Time
Estimated delivery times:
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Belgium: 1–3 business days
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European Union: 3–7 business days
Please note that delivery times are estimates only and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to track your delivery.
Delays
While we aim to deliver your order as quickly as possible, delays may occur due to factors beyond our control, including:
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Courier delays
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Customs processing
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Weather conditions
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High order volumes
Sitara Hair & Cosmetics is not responsible for such delays.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We are not liable for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at:
We will assist you in resolving the issue with the shipping carrier.
Risk of Loss
Risk of loss or damage to products passes to the customer upon delivery of the order.
Contact
If you have any questions regarding shipping, please contact us:
Sitara Hair & Cosmetics
📧 info@sitaracosmetics.com
📞 +32 484 866 007